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Customer Reviews.

service

5

Friendly, helpful staff.

09 September 2020

service

5

Was sent video of health check which was really good quality. Car ready for collection in good time, as I asked for it to be ready for teatime due to work commitments.

04 September 2020

sales

5

The people at Boldon Mini are fabulous and always make me feel welcome

31 August 2020

service

5

Good service

31 August 2020

sales

5

The sales staff are pleasant and knowledgable, and make the purchasing experience easy for the customer. They are always available afterwards for advice and support.

31 August 2020

service

5

As always, professional and personable.

30 August 2020

service

5

No complaints, very efficient team

28 August 2020

service

4

Easy to book appointment and process was smooth and quick.

28 August 2020

service

5

Fitted me in at short notice and kept me informed throughout.

28 August 2020

sales

4

Really helpful team getting me the car I wanted

27 August 2020

service

4

Communication and resolution was good

27 August 2020

service

5

Staff and management are always on board with customers

25 August 2020

sales

5

The car arrived early and I received updates along the way

24 August 2020

service

5

If there was a 'more than completely satisfied' then that's what I would choose. They deliver an exceptional service regardless of who you speak with. An amazing team of people.

22 August 2020

service

5

Great customer service!

17 August 2020

service

5

I can not recommend Sunderland Cooper Mini highly enough. This comes down to a certain individual called Graeme Richie who is a brilliant customer service Manager. Car returned fixed and looking beautiful.

16 August 2020

service

5

Prompt and courteous attention on arrival and on collection. Reasonable service costs.

15 August 2020

service

4

Same answer as first one

15 August 2020

service

4

Good quality service with good price.

13 August 2020

sales

5

it really was all about the sales team of victoria and charlotte, they were good to deal with and worked hard to reach an amicable agreement and secure the sale

13 August 2020

service

5

Booked on line and everything went smoothly

09 August 2020

service

5

First class job. Collection and delivery spot on. communication with the service manager friendly , helpful. I felt that I was a valued customer.

07 August 2020

sales

5

Everyone was friendly and ready to help

05 August 2020

service

4

I also had other works carried out on the car and very happy with the drop off and pick up procedure with the service department.

25 July 2020

service

5

Air conditioning up and running, car returned cleaned and valeted.

17 July 2020

service

5

Received video of visual checks discussed work required before being undertaken.

17 July 2020

service

5

It was so good

16 July 2020

sales

5

Quick, easy, hassle free

11 July 2020

sales

5

The whole team were very attentive to our every need and listened to what we wanted and didn't just try to push a sale onto us.

06 July 2020

service

4

Good service, clear communication and knowledgeable staff.

03 July 2020

sales

5

Despite the difficult circumstances it was a very good socially distanced experience throughout.

01 July 2020

sales

5

Was great apart from covid