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Customer Reviews.

service

5

Kept me informed from start to finish and nothing was too much of a problem

13 August 2019

service

5

Excellent service at Cooper Sunderland

12 August 2019

service

5

It's always hassle free

12 August 2019

service

5

Excellent prompt service and planned pick up service for MOT

04 August 2019

service

5

I trust them implicitly, also love the video which shows them taking care of my car .

22 July 2019

service

4

I know it was a short service but I would have liked a courtesy car but was not offered one.

22 July 2019

service

5

Car was in for mot but gave a pre end of warranty check as well.

20 July 2019

service

4

Customer service was great, the garage side was just a bit slow on getting the car sorted.

19 July 2019

service

5

Always excellent service at Cooper Sunderland

18 July 2019

service

5

Tire change and our contact went out of his way to provide the most economical price which was less than when we changed previously.Concern on safety was a priority.

16 July 2019

sales

5

Sales staff were very helpful and not at all pushy. Explained in depth all queries. Gave viable alternatives to makes and types of cars available.

09 July 2019

service

5

I was kept up to date every day by phone calls and was given a courtesy car from beginning to end .. can't fault customer service

09 July 2019

service

3

Someone forgot to advise me that the Service Desk at the Mini Showroom was not open. Wsted 15 minutes of my time waiting to see someone. It was not until my husband went to find someone that we were directed to the adjacent BMW dealership.

09 July 2019

sales

5

The current staff at Boldon are perfect. They are polite , friendly , intelligent and so helpful. I got the automatic car I needed due to my right knee problem and the colour I wanted this time.

08 July 2019

sales

2

Because the car was not in perfect condition.

08 July 2019

service

4

Good collection and delivery service.

07 July 2019

service

5

Again excellent service really helpful

05 July 2019

service

3.5

Excellent communication and service delivery

04 July 2019

sales

4

After previous experience at other dealers left us disappointed, the salesperson restored our faith by understanding our requirements and fulfilling them.

02 July 2019

service

4

Went in for mot. Thought I'd be spending £34.99. It cost me over £600! But work needed was explained.

30 June 2019

service

5

attentive staff. completed work on mini in the agreed timescale

27 June 2019

service

5

Helpful staff & quick service

24 June 2019

service

4

I was satisfied with the service, but my car wasn't as clean as it has been in the past after a service with yourselves

24 June 2019

service

5

Great staff always friendly and helpful at the same time very professional. Always deliver what is promised as well manager Ed and organised .

21 June 2019

service

5

Friendly, helpful & efficient service by all staff

17 June 2019

service

5

Mini TLC cover means I have peace of mind and the courtesy car means I can continue with my day.

15 June 2019

service

5

Graeme on reception is brilliant, all tasks so far been carried out well and prices are competitive.

13 June 2019

sales

5

Excellent

10 June 2019

sales

5

Professional and very friendly service

07 June 2019

service

2

Car still says it needs service on display in 800 miles, expect better at this price . Staff friendly so 2 stars instead of 1

04 June 2019

service

5

Video tour and explanation when I collected vehicle was clear and straightforward

31 May 2019

service

5

We were kept informed of progress and when the car was ready to collect. Job done at a very competitive rate. Staff are always courteous and efficient.

31 May 2019

sales

5

Car arrived quickly.