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Customer Reviews.

service

5

Excellent friendly service.

06 September 2019

service

5

The service was great and the staff fantastic

06 September 2019

service

5

My car was ready when it was supposed to be.. All things explained clearly.. I came away feeling happy

02 September 2019

service

5

No issues with a warranty claim, great dealer communication and felt valued as a customer

26 August 2019

sales

5

Love mini

23 August 2019

sales

5

It was hassle free and I like that you pick the car up in the back of the show room

19 August 2019

service

5

Prompt start and finish. Waiting for car kept to a minimum.

18 August 2019

service

5

Kept me informed from start to finish and nothing was too much of a problem

13 August 2019

service

5

It's always hassle free

12 August 2019

service

5

Excellent service at Cooper Sunderland

12 August 2019

service

5

Excellent prompt service and planned pick up service for MOT

04 August 2019

service

5

I trust them implicitly, also love the video which shows them taking care of my car .

22 July 2019

service

4

I know it was a short service but I would have liked a courtesy car but was not offered one.

22 July 2019

service

5

Car was in for mot but gave a pre end of warranty check as well.

20 July 2019

service

4

Customer service was great, the garage side was just a bit slow on getting the car sorted.

19 July 2019

service

5

Always excellent service at Cooper Sunderland

18 July 2019

service

5

Tire change and our contact went out of his way to provide the most economical price which was less than when we changed previously.Concern on safety was a priority.

16 July 2019

service

3

Someone forgot to advise me that the Service Desk at the Mini Showroom was not open. Wsted 15 minutes of my time waiting to see someone. It was not until my husband went to find someone that we were directed to the adjacent BMW dealership.

09 July 2019

sales

5

Sales staff were very helpful and not at all pushy. Explained in depth all queries. Gave viable alternatives to makes and types of cars available.

09 July 2019

service

5

I was kept up to date every day by phone calls and was given a courtesy car from beginning to end .. can't fault customer service

09 July 2019

sales

2

Because the car was not in perfect condition.

08 July 2019

sales

5

The current staff at Boldon are perfect. They are polite , friendly , intelligent and so helpful. I got the automatic car I needed due to my right knee problem and the colour I wanted this time.

08 July 2019

service

4

Good collection and delivery service.

07 July 2019

service

5

Again excellent service really helpful

05 July 2019

service

3.5

Excellent communication and service delivery

04 July 2019

sales

4

After previous experience at other dealers left us disappointed, the salesperson restored our faith by understanding our requirements and fulfilling them.

02 July 2019

service

4

Went in for mot. Thought I'd be spending £34.99. It cost me over £600! But work needed was explained.

30 June 2019

service

5

attentive staff. completed work on mini in the agreed timescale

27 June 2019

service

4

I was satisfied with the service, but my car wasn't as clean as it has been in the past after a service with yourselves

24 June 2019

service

5

Helpful staff & quick service

24 June 2019

service

5

Great staff always friendly and helpful at the same time very professional. Always deliver what is promised as well manager Ed and organised .

21 June 2019

service

5

Friendly, helpful & efficient service by all staff

17 June 2019

service

5

Mini TLC cover means I have peace of mind and the courtesy car means I can continue with my day.