Easy to book in online.
Easy to book in online.
It was easy to choose and purchase a new vehicle, also the staff were very knowledgeable on the different specs and model line up.
Extremely happy! Victoria and Charlotte are an asset to your team. They made me feel very welcomed and were very accommodating.
The staff at the garage were first rate
Took mini for service was told it would take hours as it was major service we'd have to come back for car later in day, however realising we'd have to bus it back home the service mechanics came out and said they'd fit it in straight away. Excellent!
Very good. Graham very helpful
Nice environment. Dealt with quickly and safely in these covid days.
Everything went very smoothly - From the initial handover of our car for its MOT & Service.
Fantastic service listened to what I wanted and my car arrived shortly afterwards
Sales representative provided a relaxed environment by being friendly and attentive to my health needs and budget. He was polite and respectful.
Helpful pleasant staff
Used a dealer who we used last time ! Travelled 3 hours but worth it for the level of customer service
Professional friendly staff and felt extremely safe with the COVID 19 measures in place.
The service reception , can't recall his name, is very helpful and courteous. I've always received excellent service.
The car was delivered within the time stated and, even with Covid-19 restrictions, the handover was smooth and efficient.
Everything happened as outlined and on time.
Usual high quality of customer care
Very friendly staff, ( not pushy like some other makers are ) extremely helpful, knowledgeable and they let you go at your own pace not there's.
Everything was done to my satisfaction
smooth process in these COVID-19 times
Very friendly staff and easy service
The staff were helpful, answered all my questions and kept me up to date during the production process. The delivery and handover also went without difficulty, I was more than satisfied with all the help given.
Get advice with a good explanation of why any word needs done.
The staff are always knowledgeable and give advice
I found that I had a lot of support and help from Graeme Ritchie in sorting out the fixing of my recent car problems. He saw it through from beginning to end in a very professional manner.
Very helpful and professional
Good efficient service
great service given - kept updated - seamless
Happy with support given in purchasing vehicle
The service centre was well organised considering the current situation. Felt welcome and looked after by Graeme
Friendly, helpful staff.
Was sent video of health check which was really good quality. Car ready for collection in good time, as I asked for it to be ready for teatime due to work commitments.
The people at Boldon Mini are fabulous and always make me feel welcome
The sales staff are pleasant and knowledgable, and make the purchasing experience easy for the customer. They are always available afterwards for advice and support.
As always, professional and personable.
Fitted me in at short notice and kept me informed throughout.
No complaints, very efficient team
Easy to book appointment and process was smooth and quick.